Eso an Error Has Occured Please Wait and Log in a Again
The 'An unexpected Internal Error has occurred'issue occurs when some Windows users effort to launch Elderberry Scrolls Online. In most cases, affected users are saying that the error started occurring out of nowhere and the game used to function without issues before.
As information technology turns out, in that location are several different causes that will contribute to the apparition of this fault bulletin:
- New game update was simply pushed – If yous're hanging around in the main launcher menu when a new game update is pushed, the game might non prompt yous to update. If this happens, you might end up seeing the mistake whenever y'all attempt to connect to a mega-server. To fix the issue in this instance, y'all will simply demand to restart the game's launcher.
- Server issues – Every bit it turns out, it's possible that you're seeing this mistake due to an overwhelming demand on the mega-servers of ESO. In this example, the issue is totally beyond your command. All you lot can exercise in this case pinpoint the source of the fault and look for the operation to consummate.
- Megaserver is downwardly – If yous're getting this error while trying to connect to the mega server corresponding to your region, you might want to consider that the fault is only occurring for this specific error. To exam out this theory, endeavor to connect to a different mega server via the Server menu and run across if the problem is resolved.
- Steam hallmark outcome – In case y'all're encountering the error while trying to launch the game via Steam, it's possible that you're dealing with an consequence caused by Steam'due south problematic authentication wrapper. In this example, yous tin can bypass it past disabling Auto-Login via Steam'south settings and launching the game from the dedicated executable (eso64.exe)
- Faulty game file – Another potential scenario that volition cause this fault is i or more corrupted game files that are preventing the games from connecting to the game server. This tin either occur with the game installed through Steam if you direct own the game (through concrete media) or on an Xbox 1 console due to locally-saved corrupted game data.
Restarting ESO and the Launcher
As some affected users take reported, yous might too encounter the 'An unexpected Internal Error has occurred'error when a new game update is pushed while you're in the principal menu. In certain situations, the game will not prompt you to update, and you'll end up seeing an error regardless of the mega server that you effort to connect to.
If this scenario is applicative, you should be able to get past this mistake just by endmost ESO forth with the game'south launcher before opening it upward again.
If yous restarted the both the game + ESO'due south launcher and you're still seeing the 'An unexpected Internal Error has occurred'upshot, move down to the adjacent method below.
Checking the Condition of the ESO servers
Earlier you try any other fixes that other users have deployed to gear up the 'An unexpected Internal Mistake has occurred'issue, you should kickoff this troubleshooting journeying by ensuring that you're not really dealing with a widespread server result.
The ESO community got accustomed to fairly often scheduled maintenance periods, then yous should start by checking for any ESO Service alerts. It's possible that ZeniMax developers are eider busy with scheduled maintenance or they are dealing with an unexpected server outage menses.
If the investigation didn't reveal any underlying bug with the mega servers, that doesn't mean that you're not really dealing with a server issue. As some affected users take reported, if you're encountering the problem on a panel, you tin also look to encounter the 'An unexpected Internal Error has occurred'issue due to a fault with Xbox Live Status (Xbox One) or PlayStation Network (Playstation 4).
If your investigation revealed that there aren't any mega server problems or platform outages that might finish upward creating this mistake, move downwardly to the next potential fix to attend to a couple of bug that are occurring locally.
Switching to a different Megaserver
If you lot receive the 'An unexpected Internal Error has occurred'error constantly and y'all previously fabricated sure that in that location'due south non game update to install and there isn't any server issue plaguing the game currently, the problem might be restricted to the mega server y'all're trying to connect to.
Some users that we're facing this trouble have reported that they were able to play the game just fine simply by connecting to a different mega server.
In club to do this, open the game with its dedicated launcher, and click on Server (left-section of the screen) one time y'all go to the main screen. Side by side, from the listing of available servers, select a dissimilar one from the listing and click Take to switch focus.
If you ended up connecting to a unlike mega-server and you're still seeing the 'An unexpected Internal Error has occurred',information technology'south probable that you're dealing with a game mistake that is occurring locally – To resolve it, move down to the next method below.
Bypassing the Steam Authentication Wrapper (if applicable)
As it turns out, if y'all're encountering the outcome when trying to launch the game from Steam, it's likely that the 'An unexpected Internal Error has occurred'issue is beingness facilitated by a problem with Steam's authentication wrapper.
This is consistently reported past affected users whenever Steam hallmark breaks. Fortunately, users have constitute a mode around this problem. All you lot need to exercise is disable the Motorcar-Login feature on Steam before using theESO64executable to launch the game direct from the game folder.
If y'all want to try this workaround, follow the instructions outlined in the steps below:
- Open your Steam awarding and log-in with your user account.
- One time you are successfully logged in, use the ribbon bar at the elevation to click on Steam and then click on Settings from the newly appeared context menu.
Accessing Steam's Settings Menu - Inside the Settings card, select Accountfrom the left-paw side menu, so cheque the box associated withDon't save account credentials on this computer.Next, click Ok to relieve the changes.
Disabling Auto-Login inside Steam'south Settings - Once you successfully managed to disable Auto-Login, navigate to the location of the standalone executable that allows you to launch the game independently (eso64.exe).If y'all didn't install the game in a custom location, here's where you'll exist able to find this executable:
C:\Programme Files (x86)\Steam\steamapps\common\Zenimax Online\The Elderberry Scrolls Online\game\client
- In one case you're inside the correct location, only double-click on eso64.exeto launch Elder Scrolls Online and featherbed Steam's authentication wrapper.
If this workaround is not applicative to your particular scenario, movement downwardly to the next potential ready below.
Repairing the game
If none of the potential fixes to a higher place take worked for you, it'due south very probable that you're actually dealing with some blazon of file corruption that is affecting ESO. In this case, the viable fix depends if yous own the game through Steam or y'all are launching it from it'south dedicated launcher.
In case ESO is part of your Steam library, you should exist able to fix this problem past verifying the game file integrity. On the other mitt, if you lot installed the game directly, y'all can force the game to repair itself by renaming the ProgramData folder in your game'due south installation folder and then repairing the game via the Game Options screen.
Finally, if you're encountering the 'An unexpected Internal Error has occurred'error on an Xbox One panel, you will need to clear your game saved data (this will Not delete your character information or game progress – these are saved on the cloud automatically)
Depending on the way yous installed the game, follow one of the sub-guides beneath:
A. Verifying the game's integrity
- Open up Steam and access the Library carte du jour from the vertical bill of fare at the meridian of the screen.
- Next, roll down and locate Elderberry Scrolls Online in your library, correct-click on it and choose Properties from the newly appeared context carte.
Opening Game Properties of ESO in steam - Within the Backdrop screen of ESO, click on the Local Files tab, then click on Verify Integrity of the Game files from the list of options.
Verifying the integrity of game files - Once this operation is started, wait for the process to complete, and so attempt to launch the game again and see if the effect is now fixed.
B. Repairing ESO's Launcher
- Open File Explorer and navigate to the location where y'all installed Elder Scrolls Online. If you didn't install the game in a custom location, yous should be able to observe information technology in:
C:\Program Files (x86)\Zenimax Online\Launcher\
- Once you're inside the right location, right-click on the 'ProgramData' folder and choose Rename from the context menu. Then, rename the folder to ProgramDataBackup and save the changes.
Renaming the ProgramData folder Note: This performance volition end up forcing the game launcher to disregard this folder and create a new healthy one – This will eliminate any underlying issues acquired by corrupted files currently being present in the ProgramData folder.
- Once y'all're renamed the ProgramData binder, open ESO's launcher and look until you see the initial screen. Once you lot see it, click on Game Options to bring up the drop-down menu, and then click on Repair to initiate the performance.
Repairing the game - Await until the repair process is consummate, then restart the game'south launcher and meet if the upshot is now fixed.
C: Clearing game information on Xbox One
- From the Abode menu of your Xbox I panel, press the Xbox push button on your controller to bring upward the guide menu, then access the My games and apps sub-menu.
Accessing the My games & Apps menu - Inside the My games & apps carte, whorl down through the list of installed games and applications and highlight The Elder Scrolls Online. With the proper game selected, press the carte button on your controller to bring upward the context bill of fare.
- From the newly appeared context menu, select Manage game.
Manage Elder Scrolls Online - Once yous're inside the Manage menu of ESO, gyre all the style downward to Salvage Data, then select the data associated with your Gamertag and printing A on your controller to initiate the deletion.
- At the confirmation prompt, choose Delete Everywhere.
Deleting ESO data from everywhere Notation: This performance will finer remove whatsoever locally saved information from your console, the cloud account associated with this Gamertag, and any other consoles y'all're Gamertag is currently continued with. Simply this will NOT delete your game progress (Level, items, etc.) and character information (stats, traits, etc.)
- In one case the operation is consummate, reboot your panel and encounter if the problem is fixed at the side by side startup.
Source: https://appuals.com/elder-scrolls-online-internal-unexpected-error/
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